| Return and Exchange Policy: |
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| Request(s)
for return or exchange and report(s) of missing or damaged part(s) must
be received within 7 days of your receipt of merchandise(s). RC Car Deals reserves the rights to entertain requests received thereafter. |
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| There
is no return once the merchandise box is opened. Clearance items cannot
be returned. Exchange is possible only if the merchandise is found to
be genuinely defective at the point of receipt. |
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| Items
returned must be in as-new conditions with the packing slips, warranty
cards, manuals, accessories and all other items intact in original
packaging. Returned merchandise must be received from our customer
before we further process and ship out any replacement. All merchandise
should be returned to us by shipping carriers which provide a tracking
number as proof of shipment. (In case your item does not reach us, you
might need to check with your local shipping carrier.) RC Car Deals is not responsible for the lost of returned merchandise in the course of shipping. |
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| Shipping and handling charges are non-refundable. For returned merchandise that is found to be genuinely defective, we ship out replacement for free and will not charge additional shipping and handling fees. |
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| Refunds will be given at the discretion of the company's management. RC Car Deals
reserves the right to return merchandise to its customer and not refund
money, if we in our opinion deem that the merchandise has been crashed,
abused, misused or modified in any form, or has been damaged by water,
dust, or other contaminants. |